Processing Time

All orders are processed within 1 business day. Please note that we do not ship on weekends or public holidays.​

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Shipping Methods and Costs

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Standard Shipping (Australia): $12.95
Delivery typically takes 3-7 business days depending on your location*

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Express Shipping (Australia): $15.95
Delivery typically takes 1-3 business days for most metropolitan areas*

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Shipping to New Zealand: $19.95
Delivery typically takes 7-12 business days*

*Delivery Times are a guide only and subject to Australia Post 

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Shipping Partner

All orders are shipped via Australia Post, ensuring reliable and trackable delivery for your convenience.

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Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your parcel. You can also track your parcel directly on the Australia Post website.

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Delivery Address

Please ensure your delivery address is accurate and complete when placing your order. We are not responsible for delays or lost parcels due to incorrect or incomplete delivery addresses. However, If you do enter the wrong shipping address please contact us immediately at happy@happylamp.com.au so that we can attempt to rectify the issue for you.

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Contact Us

If you have any questions or concerns about your shipment, please contact our customer service team at support@happylamp.com.au. We are happy to assist you!

Thank you for choosing HAPPYLAMP for your light therapy needs!

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